Training & Technical Support

Training for your staff in monitoring and modelling practice, and support for the instruments and software we supply.

At a glance

  • Monitoring and modellingTraining for your staff
  • Software and driversFSDATA Desktop, and EDS, Hach and Dynaflox software on request
  • EMS-FlowA five-step wizard for commissioning flow sensors
  • Ongoing supportFor the instruments and software we supply

We train your staff in monitoring and modelling, so the people who own a network understand its data and get the most from it.

Our own crews are trained in installation, maintenance and calibration, because that’s what keeps data quality high over a long program.

We also support the instruments and software we supply. Manuals, software and drivers are on our Resources page, and EDS, Hach Flo-Ware and Dynaflox software is available on request.

How we help

Monitoring and modelling practiceTraining for your staff in the practices behind network monitoring and hydraulic models.
Software and driversFSDATA Desktop and USB-serial drivers to download, with EDS (EMS2001, EMS4000), Hach Flo-Ware and Dynaflox software on request.
Advice on equipmentOur team has installed, serviced and calibrated the instruments we sell, and can tell you which suits your application.
Ongoing supportMaintenance and support for the instruments and software we supply, so they keep working.
EMS-FlowEDS software for commissioning area velocity sensors. A five-step wizard sets pipe profile, level, velocity calibration and logging mode, then reads every setting back to confirm it.

Talk to the people who measure it.

Tell us about your network, site or project. A real person from our team will come back to you.